Cookie policy
What cookies we use, what they do, and how to control them.
Last updated: April 2026
This cookie policy explains how SailHQ ("we", "our", or "us") uses cookies and similar technologies when you visit https://www.sailhq.app or use our services. The aim is to be clear about what we set, why, and what your options are.
SailHQ is a trading name of HQ Software Ltd, registered in England and Wales under company number 17341989, registered office 128 City Road, London, EC1V 2NX, United Kingdom.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They're widely used to make sites work, remember preferences, and gather basic usage information.
We also use similar technologies such as local storage and session storage. For simplicity, this policy refers to all of these as "cookies".
Categories of cookies we use
Essential cookies
Always activeThese cookies are required for the platform to work and can't be turned off. They're set in response to actions like logging in or filling in a form.
| Cookie | Purpose |
|---|---|
| sailhq_session | Maintains your authenticated session. |
| XSRF-TOKEN | Protects against cross-site request forgery (CSRF). |
| cookie_consent | Remembers your cookie preferences. |
Functional cookies
These cookies support optional features that personalise your experience. Examples include:
- Remembering your preferred view (e.g. list vs calendar)
- Remembering filters you've applied
- Remembering whether you've dismissed a notice
Analytics cookies
Anonymous, aggregated information about how the site is used. This helps us understand which pages are useful and where we should focus.
- Pages viewed and time spent on the site
- Errors encountered (so we can fix them)
- Approximate location and device type for performance
We don't use cookies for advertising or cross-site profiling.
Cookie duration
Cookies are either "session" or "persistent":
Session cookies
Temporary - deleted when you close your browser. Used to maintain your login state and a few short-lived preferences during a visit.
Persistent cookies
Remain on your device for a defined period or until you delete them. Used for things like remembering your cookie preferences and high-level analytics.
Your choices
You can control cookies in two ways:
Browser settings
Most browsers let you block or delete cookies through their settings:
Note: Blocking essential cookies may affect SailHQ functionality. You won't be able to stay signed in, for example.
Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. There is currently no agreed standard for how DNT should be handled, so SailHQ does not respond to DNT signals at this time. We will revisit this if a standard emerges.
Updates to this policy
We may update this policy from time to time. We'll change the "last updated" date above and, where the change is significant, post a notice on the site.
Contact us
Questions about how we use cookies?
Email: support@sailhq.app
Privacy policy: View our privacy policy